Krikriya's Privacy Policy
Your Data, Our Responsibility

Welcome to Krikriya. This Privacy Policy ("Policy") describes in detail how your personal information is collected, stored, used, and protected while you use the Krikriya platform. By using the Krikriya website or mobile app, you are considered to have accepted the terms of this Policy.

Krikriya is an internationally licensed online gaming platform. We believe your privacy is a fundamental right — not merely a legal obligation. That is why Krikriya takes both technical and administrative measures to protect every user's data.

This Privacy Policy applies to all Krikriya services, including our website, mobile application, live chat, and email communications. It also applies if you access Krikriya's services through any other channel.

Krikriya collects only the information necessary to provide you with the best possible service. No unnecessary data is collected.

Information Provided Directly

Information you provide directly during registration and account management:

• Identity-Related: Full name, date of birth, and nationality.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: Payment method details (bKash/Nagad/Rocket number), bank account information.
• Identity Verification Documents: A copy of your national ID or passport as part of the KYC process.
• Account Information: Username, password (stored in encrypted form).

Automatically Collected Information

Information automatically collected while you use Krikriya:

• Device Information: Device type, operating system, browser version.
• Network Information: IP address and internet service provider.
• Usage Data: Pages visited, session duration, and click behavior.
• Gaming History: List of games played, bet amounts, and win/loss records.
• Transaction History: Records of all deposits and withdrawals.

Krikriya uses your information solely for specific, legitimate purposes. Below is a detailed breakdown of how your data is used:

Service Delivery & Operations

• Creating and managing your account.
• Processing deposits and withdrawals.
• Providing uninterrupted gaming services.
• Sending bonus and promotional offers.
• Providing customer service and support.

Security & Compliance

• Detecting and preventing fraud and money laundering.
• Detection of underage users.
• Ensuring compliance with KYC and AML policies.
• Providing required information to legal authorities.
• Preventing unauthorized access to your account.

Service Improvement & Personalization

• Recommending games based on your preferences.
• Analysis and improvement of platform performance.
• Sending relevant notifications and offers.
• Personalizing your user experience.

Krikriya does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

Service Provider Partners

Krikriya works with a number of trusted third parties to operate its services. These parties act solely under Krikriya's instructions and are not permitted to use your data independently:

• Payment Processor: Payment partners such as bKash, Nagad, and Rocket.
• Identity Verifier: Approved verification bodies for the KYC process.
• Technology Providers: Cloud storage and server service provider.
• Game Software Providers: Licensed game developer.

Legal Obligations

We may be required to disclose your information due to legal obligations in the following circumstances:

• By court order or through a lawful legal process.
• To assist regulatory authorities in their investigations.
• On suspicion of money laundering or terrorist financing.
• When necessary to protect Krikriya or other users.

Krikriya uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working. Please contact our support team for assistance with cookie management.

Krikriya uses industry-leading security technologies and practices to keep your data safe. Our multi-layered security framework ensures your information remains protected at all times.

Technical Safeguards

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Password Hashing: Passwords are stored encrypted using the bcrypt algorithm.
• Firewall Protection: An advanced Web Application Firewall (WAF) is active.
• DDoS Protection: Special measures to protect against major cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for account login.

Administrative Safeguards

• Only designated staff have access to the information they need.
• Regular security audits and penetration testing are conducted.
• Staff receive regular data protection training.
• Suspicious activity is detected and responded to immediately.

Krikriya believes you should have full control over your own data. In accordance with international data protection laws, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that any inaccurate or outdated information be updated.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: You may request a temporary restriction on the use of your data.
• Right to Data Portability: You may request an export of your data in a structured format.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

How to Exercise Your Rights

To exercise any of the rights listed above, please [email protected]email us or reach out via live chat. We typically respond within 30 business days.

Krikriya retains your data only for as long as necessary. All data is kept while your account remains active. Following account closure, certain data may be retained for a specified period as required by law.

Once the designated retention period expires, your data is permanently and securely deleted or anonymised so that you can no longer be identified in any way.

Krikriya is strictly for individuals aged 18 and above. We do not collect information from minors, nor do we knowingly provide services to them.

• Age verification is mandatory at the time of registration.
• Age verification is carried out through identity documents as part of the KYC process.
• Suspicious accounts are investigated and closed if necessary.
• If a parent or guardian becomes aware that their child has an account, please report it to us immediately.

Krikriya may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through the platform.

• The date of any changes will be noted in the "Last Updated" section at the top of the page.
• For major changes, 30 days' advance notice will be provided.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• Archived copies of previous policies will be provided upon request.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Protection Team. Krikriya's support team is available 24/7, every day of the week.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Response Time: Typically within 24–72 hours.
• FAQ: FAQ See on page.

Krikriya places your privacy at the highest priority. We take every complaint seriously and strive to resolve issues promptly. Your trust is our most valuable asset.